Privacy Policy

Our approach

We treat your privacy seriously. Gambling rules require us to process personal data so you can play and use our services. Opening an account means you agree to this policy, which we may update from time to time.

What we collect

We keep the details you give us when you register and later, including the documents we ask for. We also keep your account transaction history and technical records such as logins, traffic, browser and device data and activity logs.

How we use it

Your data lets us process bets and payments, provide games and support, verify who you are and meet anti-money laundering duties. We also use it to prevent fraud and abuse, study trends and improve our games and features. Marketing is sent only if you agree to it, and you can stop it in your account settings or by contacting support.

Prizes and publicity

When you accept a contest prize or winnings from us, your name or nickname may be used for promotion without extra payment, unless the law forbids it.

Who can see your data

Selected staff such as the Data Protection Officer, the Money Laundering Officer, payment and fraud analysts, support agents and VIP managers can access your data, and all of them have signed confidentiality agreements. We may share data with companies in our group, with payment processors, with service providers that host our pages, send newsletters or run analytics, and with regulators or authorities when the law requires it. We never sell or rent your personal data.

Moving data abroad

To provide our service, your data may be moved between countries of the European Union and the European Free Trade Association and to processors outside the European Economic Area.

Security

We use current technology and anti-fraud techniques to keep personal data safe, and any attempted fraud leads to the account being closed.

How long we keep data

After an account is closed we keep personal data as long as the law requires. Anti-money laundering rules oblige us to keep registration and account data for at least five years from the last transaction.

Your rights

You can contact us to confirm the data we hold, ask how we use it, stop direct marketing or correct your details. You also have the right to complain to a data protection supervisory authority.